The opening of the new center at the Ring Road Suez service station in Cairo is a symbolic milestone in the deployment of the concept in Africa, and in Egypt in particular, where there are already 223 TQAC centers.The deployment will continue in Egypt throughout the year, with 50 new centers scheduled to open
The TQAC concept is Total’s response to the changing automotive service market.It offers a selection of maintenance options, combining the quality of TOTAL products – notably lubricants – with superior service provided by qualified, skilled staff.TQAC focuses on customers and on delivering solutions that meet their needs
“We are very pleased that the 1,000th TQAC center in Africa is being inaugurated here in Egypt.With these centers, we give our customers the guarantee of quality products and professional service.This concept is a perfect example of our commitment to continuously improving the customer experience by providing new services that meet motorists’ needs as effectively as possible,” said Peyami Oven, Managing Director of Total Egypt
About Total Egypt
Total Egypt is a subsidiary of the international oil company Total SA established in 1998 with a mission to provide customers with quality products and services. The company is active across the entire oil product distribution sector, with general sales, lubricants, and marine and aviation activities as well as a retail network
The company runs a retail network of 240 stations throughout the country retailing high-quality fuels and lubricants, as well as services and various products at its Bonjour shops, and has established a state-of-the-art lubricant blending plant in Borg El Arab
At Total Egypt, the safety of people and operations, environmental protection, customer satisfaction and listening to stakeholders are core concerns. Industrial hygiene, employee health and product quality are uncompromising priorities
About the Marketing & Services division of Total
The Marketing & Services division of Total develops and markets products primarily derived from crude oil, along with all of the associated services. Its 31,000 employees are present in 109 countries and its products and services offers are sold in 150 countries. Every day, Total Marketing Services serves more than 8 million customers in its network of over 14,000 service stations in 62 countries. As the world’s fourth largest distributor of lubricants and the leading distributor of petroleum products in Africa, Total Marketing Services operates 50 production sites worldwide where it manufactures the lubricants, bitumen, additives, special fuels and fluids that sustain its growth
About Total
Total is a major energy player, which produces and markets fuels, natural gas and low-carbon electricity. Our 100,000 employees are committed to better energy that is safer, more affordable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major